People at HSRI
Kristin Battis is a research analyst on the behavioral health and health data teams at HSRI. She is responsible for processing and analyzing substance abuse and HIV prevention program data for the cross-site evaluation of SAMHSA’s Center for Substance Abuse Prevention’s (CSAP) Minority AIDS Initiative. While previously employed at HSRI, Kristin worked on the data analysis team for the Data Analysis Coordination and Consolidation Center for CSAP. Previously, she worked as a programmer/analyst for multiple clinical trials funded by the National Institutes of Health, as a clinical research assistant, and as a mental health residential counselor. Kristin has also performed outreach related to HIV, STI, and safer sex. She holds a master’s degree in public health from the Boston University School of Public Health and a bachelor's degree in sociology from Northeastern University.
Melissa Burnett is a research analyst on the behavioral health team at HSRI. She currently contributes to national evaluations of SAMHSA’s Minority AIDS Initiative and of SAMHSA’s service programs for homeless people. As an analyst, Melissa is responsible for the management and analysis of various data, the administration of technical assistance to grantees, and for writing program reports. Melissa holds a bachelor’s degree in psychology from Northeastern University and has professional experience working in clinical research departments focusing on women’s and veteran’s mental health.
Ben Cichocki is a research associate with the behavioral health team at HSRI. He has been involved in multiple national evaluations as well as smaller projects concerning the evaluation of mental health programs and systems. Ben has played an integral role in the evaluations of the Mental Health Transformation State Incentive Grant, Mental Health Transformation Grant, and SAMHSA’s Homeless Programs, among others. In addition, he is currently a member of the evaluation team for the Robert Wood Johnson Foundation-funded National Demonstration and Evaluation of Self-Direction in Behavioral Health and the evaluation technical assistance team for the Project LAUNCH national evaluation. He has been a Certified Rehabilitation Counselor (CRC) since 2003, and is also a Certified Psychiatric Rehabilitation Practitioner (CPRP). Prior to joining HSRI, Ben worked as a direct service provider for Maine Medical Center, Boston University’s Center for Psychiatric Rehabilitation, and HealthReach Network. He earned his bachelor’s, master’s, and doctorate (Sc.D.) degrees from Boston University, where he studied rehabilitation sciences and rehabilitation counseling while specializing in psychiatric rehabilitation.
Unda Ioana Crisan is a research associate at HSRI. As part of the health data team, Ioana is engaged in the development of healthcare datasets, reports, and business intelligence dashboards, and in the development and implementation of quality assurance standards and procedures to ensure the integrity of technical processes and data products. Previously, she held a research associate position at the Institute for Child, Youth and Family Policy within the Heller School for Social Policy and Management at Brandeis University, where she provided data management and quantitative research support mainly for diversitydatakids.org, a project focused on racial/ethnic and socioeconomic equity in child health and wellbeing. While previously employed at HSRI, Ioana was a research analyst for the Data Analysis Coordination and Consolidation Center, a five-year contract for the Center for Substance Abuse Prevention at SAMHSA, where she conducted cross-program data analysis and coordinated report production. Ioana holds a master’s degree in community social psychology from the University of Massachusetts Lowell, and a bachelor’s degree in psychology from West University of Timisoara, Romania.
Bevin Croft is a research associate at HSRI. She has over 10 years of experience with behavioral health services provision, management, quality improvement, workforce development, and research. Her interests include self-direction and self-determination, peer-provided services, mental health crisis alternatives, psychiatric rehabilitation and recovery, co-occurring mental health and substance use issues, integration of physical and behavioral health, and person-centered planning. Bevin is currently the project director for the evaluation component of a multi-state Demonstration and Evaluation of Self-Direction in Behavioral Health project, funded by the Robert Wood Johnson Foundation in partnership with the Boston College National Resource Center for Participant-Directed Services. She is also the project director of an evaluation of the 2nd Story Peer Run Respite program in Santa Cruz, California. Before joining HSRI, Bevin was the quality management and human rights coordinator at Cascap—a psychiatric rehabilitation provider. She holds a master’s degree in public policy and a master’s degree in social policy from the Heller School of Social Policy and Management at Brandeis University, and she is currently pursuing a doctorate in social policy at the Heller School.
Hailey DuBreuil is an administrative assistant at HSRI, where she supports the health data and behavioral health teams. Hailey’s role includes assisting these teams with administrative and office support. Hailey previously worked at the Michigan Department of Health and Human Services. She holds a bachelor’s degree in human development and family studies from Michigan State University.
Anna Edwards has been with HSRI since 1997. She manages all financial components of the organization. Anna holds a bachelor's degree from the University of New Hampshire's Whittemore School of Business and Economics and a master's degree in public administration from Suffolk University.
Rachel Fink is a software developer at HSRI, working on several survey and data collection applications. Prior to joining HSRI, she worked as a programmer/analyst lead at New England Research Institutes, where she developed systems for public health studies and clinical trials. Rachel holds a bachelor's degree in psychology from Oberlin College and has done graduate-level work in computer science, web development, and media production.
Greg Forehand is a research associate at HSRI. He currently works with the Colorado Department of Human Services to evaluate its Title IV-E Waiver Demonstration Project and has overall responsibility for all aspects of this large-scale study. Greg's current research focuses on family engagement, kinship caregiving for child welfare-involved children, and the long-term effects of childhood trauma. He has previously evaluated a range of federally funded child welfare and education programs, including those stemming from the No Child Left Behind Act, Parental Information and Resource Centers, the Responsible Fatherhood and Healthy Families Act, and the Fostering Connections to Success and Increasing Adoptions Act. He has also evaluated state and locally funded interventions for adolescents at risk of serious delinquency and was a youth and family therapist for a number of years. Greg holds a doctorate in social work and social research from Portland State University.
Rachael Gerber is a research associate at HSRI, focused on a national multi-site evaluation of the Minority AIDS Initiative. The Initiative funds organizations to implement evidence-based substance abuse and HIV prevention interventions and testing services in at-risk communities. In her role on the project, Rachael is involved in evaluation design, data management, statistical analysis, writing, and training/technical assistance. Previously, she worked at New England Research Institutes and the Center for Interdisciplinary Research on AIDS at Yale. She also served in the Peace Corps in Togo, West Africa. She holds a bachelor’s degree from Boston University and a master’s in public health from the Yale School of Public Health.
Research Associate/Project Coordinator for National Core Indicators
Stephanie Giordano is the project coordinator for the National Core Indicators (NCI), an effort that began in 1997 to develop indicators and benchmarks of performance across state developmental disabilities service systems. From an initial group of 7 states, this voluntary program has grown to encompass 40 states, 22 sub-state agencies, and Washington D.C. In this role, Stephanie provides training and orientation to individuals who perform the direct interviews with consumers, families, and others. She also conducts data analyses and prepares national and state-level reports to disseminate findings. She holds a master's degree from Suffolk University and is working on a doctorate from Northeastern University.
Dorothy Hiersteiner is a research associate for the National Core Indicators (NCI), an effort that began in 1997 to develop indicators and benchmarks of performance across state developmental disabilities service systems. From an initial group of 7 states, this voluntary program has grown to encompass 40 states, 22 sub-state agencies, and Washington D.C. Her work with NCI includes data management and data analysis, report writing and editing, and communications. She has contributed to numerous technical reports, data briefs, manuscripts, and training/TA materials. Prior to joining the developmental disabilities team, Dorothy worked as a contract research assistant with the mental health team at HSRI. She holds a master’s degree in public policy from the Heller School of Social Policy and Management at Brandeis University and a bachelor’s degree in art history from Williams College.
Katie Howard is a research associate at HSRI, focusing on projects related to medical claims data. She is currently working on the Maine Health Data Warehouse project as well as the CMS grant for the State of Maine Data Center Enhancement to Improve Health Cost Transparency awarded to the Maine Health Data Organization. In addition, she consults with states on projects related to resource allocation and community support for individuals with disabilities through Medicaid Home and Community-Based Services Waiver programs. Her prior work at HSRI includes evaluations of federal projects related to HIV, hepatitis, and substance abuse prevention in minority communities. She holds a master’s degree in public health from the University of Maryland and a bachelor’s degree in sociology with honors from the University of Oregon.
Office Manager - HSRI East
Sebrina Johniken is an office manager at HSRI and handles office administration duties, including benefits and human resource management. Sebrina has attended the Katharine Gibbs certificate program for legal administration and UMass Boston certificate program for human resource management.
Yoshi Kardell is a policy associate with HSRI and helps coordinate projects related to self-advocacy, supporting families, communicating with stakeholders, and strategic planning. She has several years of experience working for people with disabilities including providing direct support and state level advocacy. She has a graduate degree in social work from Portland State University and an undergraduate degree in social work from the University of Nebraska – Omaha.
Aleena Khan is a research assistant with HSRI’s health data team. She currently assists on projects for Colorado and Maine, examining data for outliers and inconsistencies, conducting literature searches and reviews, and assisting with the editing and formatting of data visualizations and reports. Prior to her work at HSRI, Aleena served as an intern in the Massachusetts state legislature, where she worked alongside a state representative in the Public Health Committee and the legislative aide in the process of passing bills to improve health care quality, equality, and affordability; she also assisted with constituent requests. In addition, Aleena served as a research intern at the Harvard School of Public Health (HSPH) and Harvard Medical School (HMS). At HMS she cooperated with project managers in the Office of Diversity Inclusion and Community Partnership to develop a report on oral health equity and minority health. While at HSPH, in conjunction with Harvard Opinion Research Program (HORP) and UNICEF, Aleena conducted literature searches for the Project on Polio Immunization and created visualizations of poll responses for formal reports to UNICEF. She has also conducted and presented public opinion research at several symposiums at Columbia University, at the Leadership Alliance National Symposium, and at Simmons College. Aleena holds a bachelor’s degree in political science from Simmons College.
Colleen Kidney is a policy associate at HSRI. She works on projects that focus on resource allocation and developing individualized supports budgets for intellectual and developmental disabilities state services. Colleen worked on a number of research and evaluation teams prior to joining HSRI. In these roles, she explored the ethical inclusion of individuals with intellectual and developmental disabilities in research as well as disability-related disparities in health and access to healthcare, among other topics. Her dissertation examined the relationship between involvement in the online autistic community and self-determination in autistic adults. Colleen earned her doctorate in applied community psychology with a minor in research methodology from Portland State University and a bachelor’s degree in psychology from DePaul University.
Lisa Lundquist is a research analyst at HSRI with over five years of experience in the areas of public health, criminal justice, and institutional research. She has a strong background in substance abuse prevention as demonstrated by her work on various contracts funded by the Substance Abuse and Mental Health Services Administration’s Center for Substance Abuse Prevention (CSAP). Currently, Lisa processes and analyzes data for the cross-site evaluation of CSAP’s Minority AIDS Initiative, funded under the Program Evaluation for Prevention Contract (PEP-C). Prior to her work with PEP-C, she worked as a research analyst for CSAP’s Data Analysis Coordination and Consolidation Center and a research assistant for CSAP’s Center for the Application of Prevention Technologies. Lisa holds a master’s degree in criminal justice and a bachelor’s degree in psychology from the University of Massachusetts at Lowell.
Jessica Maloney is an editor at HSRI. She works to ensure the consistency and quality of HSRI project reports and communications. Previously, she worked as an editor for the Museum of Science, Boston; as a managing editor for an IT market research and consulting firm; as a freelance editor for scientific and business-to-business publications; and as a college instructor. She was also previously employed at HSRI in the role of editor for the Data Analysis Coordination and Consolidation Center for SAMHSA's Center for Substance Abuse Prevention. Jessica holds a master's degree in cultural anthropology from the University of Colorado, Boulder and a bachelor's degree in anthropology from the University of New Hampshire.
Geovana Mendoza is a research assistant at HSRI. She is currently working on projects pertaining to the development of supports budgets across several jurisdictions, self-advocacy, and realigning service systems to increase their efficiency while promoting person-centered approaches. Prior to joining HSRI, Geovana spent time as a behavior therapist providing direct support for children on a one-to-one basis. She received her undergraduate degree in psychology from the University of California, Santa Cruz, where she worked as a research assistant examining topics such as ethnic and gender identities.
Margaret Mulcahy is a research analyst with HSRI’s health data team. She is currently working on the CMS grants for the State of Maine Data Center Enhancement to Improve Health Cost Transparency awarded to the Maine Health Data Organization. Her primary responsibilities on this grant are to research healthcare cost and quality transparency, analyze medical claims data, develop methodology for calculating the average cost of common medical procedures, and support the development and maintenance of Maine's healthcare transparency website. Margaret is returning to HSRI after completing her graduate education. While previously employed at HSRI, she was a research analyst on the data analysis team of the Data Analysis Coordination and Consolidation Center for SAMHSA's Center for Substance Abuse Prevention. In this role she cleaned, analyzed, and reported on data from several federally funded substance abuse prevention programs. Prior to joining HSRI, Margaret worked as a research assistant at an evaluation research firm. She holds a master’s degree in sociology from Brown University and a bachelor's degree with honors in sociology from Harvard College along with a citation in Spanish.
Kate Mullins has 10 years of management and administrative experience supporting organizational leadership and responding to client needs. Currently she serves as assistant project manager/scrum master on the Maine Health Data Warehouse Project, coordinating the development of a highly secure and robust data warehouse to collect and house healthcare claims data and related information for the Maine Health Data Organization. An important goal of the project is to make data available through a web-based self-service portal to researchers, evaluators, policymakers, program managers, advocacy organizations, and the public—all while protecting individual privacy. Previously, Kate served as project manager for the Data Analysis Coordination and Consolidation Center project for SAMHSA’s Center for Substance Abuse Prevention, a 5-year, $25 million contract that involved 45 staff members across three separate organizations. Kate holds a bachelor's degree in psychology and a master’s degree in public administration from Northeastern University. She also holds the Project Management Professional (PMP) certification from the Project Management Institute (PMI).
Allie Myers is a project manager at HSRI. She helps manage a variety of projects by generating detailed invoice reports; reviewing contracts; and collecting, tracking and organizing project management information for projects at HSRI. She currently works as a project assistant on the Maine Health Data Warehouse Project, assisting in the development of a highly secure and robust data warehouse to collect and house Maine healthcare claims and related information for the Maine Health Data Organization. In this role, she documents and tracks assignments and project meetings, coordinates travel arrangements, and provides support to the project team. Allie also serves as the administrator of the Institutional Review Board at HSRI. In this role, she reviews research protocols and works with project directors to ensure their research is in compliance with federal regulations. She holds a bachelor’s degree from Northeastern University.
Jennifer Negus is a project manager at HSRI. She supports multiple projects and performs a variety of tasks: tracking multiple budgets and invoicing, creating and maintaining project contracts and subcontracts, off-site meeting coordination and logistics, event planning, webinar trainings for web portal end-users, and materials development.
Director of Technology
Dave Nethaway is the director of technology at the Human Services Research Institute. He has more than 16 years of experience leading internal technology operations. His work spans many of the projects at HSRI and includes the implementation of information systems and infrastructure, network design and administration, and data security. He oversaw development of the HSRI website, the National Core Indicators (NCI) website, The Riot! website, and several other project-based online initiatives and communities.
A nonprofit technology expert, Dave specializes in helping individuals and organizations leverage the power and benefits of new technologies. He earned his bachelor of science degree from Le Moyne College in Syracuse, New York and is an industry certified networking professional.
Steve Noyes is a software architect at HSRI. He is currently responsible for the design, development, and implementation of numerous Internet, database, and data processing applications produced for a range of projects. He is also responsible for ensuring data security and Section 508 compliance for publicly available Internet applications. As part of the Maine Health Data Warehouse Project, he develops desktop and web applications that support the ETL platform for claims data processing and self-service web-portal for analytic reporting. Steve has created a web-based implementation of a statistical model that uses simulation to help inform system and program planning by mental health agencies. For the Mental Health Transformation State Incentive Grant Evaluation project, he developed a web-based application that provided project management and evaluation functionality specifically designed to monitor activities related to mental health system transformation. He also developed a highly customizable online survey engine that is used for various HSRI projects including the National Core Indicators consumer and family surveys. Prior to joining HSRI, Steve was a senior software engineer for Sodalis Technologies. He also served as senior programmer for the Massachusetts Behavioral Health Partnership. He holds a master's degree in computer science from Boston University.
Jami Petner-Arrey is a policy associate at HSRI. She conducts research and provides consultation services to help states develop individualized supports budgets. Prior to joining HSRI, Jami earned her doctorate in special education from the University of New Mexico with an emphasis on advocacy, social justice, and public policy. Her dissertation work focused on promoting autonomy for adults with intellectual disability within adult support settings. She held a post-doctoral fellowship with Queens University in Canada, and helped develop quality indicators for the government of Ontario around person-directed planning for support services and employment of people with intellectual and developmental disability. Dr. Petner-Arrey was a special educator for 11 years, provided direct support and case-management in adult services for 4 years, and taught special education courses at the University of New Mexico. She previously was a Leadership Education in Neurodevelopmental and Related Disabilities (LEND) fellow, held an internship with Disability Rights New Mexico, sat on human rights committees, and completed extensive training in healthcare ethics.
User Support Coordinator
Ray Rodriguez is the user support coordinator for the population health team at HSRI. He works to ensure that data submitters to HSRI’s state-of-the-art hospital and APCD data submission portals have a smooth and efficient online data submission process. Ray helps with login issues, points users to existing resources, and communicates with them about errors in submissions. He is also responsible for participating in software testing and working on system documentation. Prior to joining HSRI, Ray worked at National Braille Press to promote the literacy of blind children through braille and access to information. He also previously worked as a data moderation and user support team lead at Mobee, a retail intelligence platform.
Senior Research Specialist
Kevin Rogers has more than 20 years of experience in the IT field, working as a systems analyst, applications developer, and in datacenter operations. He currently leads HSRI’s product development team for the Maine Health Data Warehouse Project, building a highly secure and robust data warehouse to collect and house Maine healthcare claims and related information. An important goal of this project is to make data available through a web-based self-service portal to researchers, evaluators, policymakers, program managers, advocacy organizations, and the public—all while protecting individual privacy. Previously, Kevin was a senior member of the data analysis team of the Data Analysis Coordination and Consolidation Center project for SAMHSA’s Center for Substance Abuse Prevention. In this role, he was responsible for developing data analysis automation and reporting applications and for overseeing quality assurance processes, including 508 compliance. Prior to joining HSRI, he worked as an independent consultant, providing business and systems analysis, application development and database design services to clients in the healthcare, substance abuse prevention, and pharmaceutical fields. Kevin began his IT career at the Phoenix Home Life Company, where he worked as a team leader and senior systems analyst. He also worked as a senior database and application developer at the Channing Bete Company.
Cheryl Sartori is a policy analyst at HSRI, working with the developmental disabilities team. She has worked on a variety of projects including the National Quality Enterprise project, which provided technical assistance to states on their quality improvement systems to meet state and federal expectations for home and community-based services. Currently, Cheryl works on the National Core Indicators (NCI), an effort that began in 1997 to develop indicators and benchmarks of performance across state developmental disabilities service systems. From an initial group of 7 states, this voluntary program has grown to encompass 40 states, 22 sub-state agencies, and Washington D.C. In this role, Cheryl provides training and orientation to individuals who perform the direct interviews with consumers, families, and others. She also conducts data analyses and prepares national and state-level reports to disseminate findings. Cheryl also works on the evaluation of Temple University’s Academy for Adult Learning, and the Georgia and Florida Delmarva projects. Cheryl earned her bachelor’s degree in human services from Northeastern University.
Allison Schisler is a research analyst at HSRI, where she is involved in the evaluation of Title IV-E Waiver Demonstration Projects in Colorado and Ohio. Prior to joining HSRI, Allison participated in the evaluation of Oregon’s Title IV-E Waiver. She has data management and evaluation experience on projects related to social determinants of health, family meetings and family engagement, and educational equity. Allison also has professional experience in nonprofit development and capacity building as well as community development. She holds a master’s degree in social work from Portland State University and bachelor’s degrees in social work and English.
Office Manager - HSRI West
Pat Shelton has been managing HSRI’s Oregon (Tualatin and Salem) offices since 2001. She handles all the day-to-day operations for these offices, including human resources, network administration, and bookkeeping functions. Her background includes various inventory, customer service, and office management positions as well as experience in human resources and various staff training programs.
Brittany Taylor is a policy analyst with HSRI. Her work focuses on data collection and analysis as well as strategic planning in service systems for individuals with disabilities. Brittany collaborates with the University of Minnesota on two major activities: the Residential Information Systems Project (RISP) and the Supporting Individuals and Families Information Systems Project (FISP). The RISP is a longitudinal study that collects and disseminates national and state statistics on public and private residential services, Medicaid program utilization, and expenditures. The goal of the FISP is to better understand and promote effective supports for families and for individuals who direct their own supports. Prior to joining HSRI, Brittany completed a master’s of science in social work at Columbia University, where she focused her studies on social enterprise administration as a Management Fellow. During that time, she held internships with FEGS Health & Human Services and Good Shepherd Services. She received her bachelor’s degree in English from Reed College.
Application Support Analyst
Brian Twitchell is an application support analyst at HSRI. He works on the Maine Health Data Warehouse project, testing upcoming releases, helping respond to end-user concerns, investigating data questions, providing code-level assistance, and maintaining process documentation. Brian’s past work experience includes technical support positions at Pageflex and Blueport Commerce, small companies that provide software platforms for web-based retail. A graduate of Principia College, he holds a bachelor’s degree in computer science with minors in studio art and Asian studies.
Alena Vazquez is a policy analyst with HSRI. She works on projects that focus on strategic planning, home and community-based services, and systems redesign centered on establishing individualized supports budgets for service recipients. Prior to joining HSRI, Alena worked at state protection and advocacy agencies Disability Rights Oregon and Equip for Equality, as a developmental disabilities support services personal agent in Oregon, and as an independent living specialist with a center for independent living in Iowa. She also coordinated community education efforts by self-advocates and provided direct supports to people with intellectual and developmental disabilities in both home and community settings for nearly a decade. She received her law degree from the University of Iowa College of Law, a master’s of social work from the University of Iowa School of Social Work, and her bachelor’s degree in English, women’s studies, and ethnic studies from Cornell College.
Megan Villwock is a research analyst, working with both the child and family services research team and the intellectual and developmental disabilities services research team. She provides data management and analysis support for a variety of projects, including the evaluation of Colorado’s Title IV-E Waiver and a Regional Partnership Grant in Summit County, Ohio. Prior to joining HSRI, she completed a community health fellowship in Alaska, where she conducted an evaluation of the behavioral health system in the Matanuska-Susitna Borough. She has also designed and conducted several community-based research and evaluation projects in California and Michigan. Megan earned a master’s degree in public health and a master’s degree in social work from the University of Michigan. She also holds a bachelor’s degree in psychology and anthropology from the University of Michigan.
Senior Project Director
Lee Vorderer is a senior project director at HSRI, where she is primarily responsible for the Route to Success project, a systems change model that assists Developmental Disabilities Councils and other funders in thinking more systemically about their impact on supports and services. She is involved in a number of other evaluation projects, and has taught in special education and at the undergraduate and graduate levels for more than 40 years. She has a master’s degree in education from Vanderbilt University.
Cailin Wheeler is a research associate for HSRI’s child and family services research team. She is currently the director of the evaluation of Ohio’s Title IV-E Waiver Demonstration Project, examining the impact of child welfare system reform in 16 participating demonstration counties. As part of the evaluation, HSRI is conducting a process, outcome, and cost study, paying particular attention to the two primary interventions that demonstration counties are implementing—Family Team Meetings and Kinship Supports—in terms of their potential as evidence-based practices. Cailin provides technical assistance related to data systems, continuous quality improvement, and the development of fidelity measures, and has extensive experience communicating findings to stakeholders at the local, state, and federal levels. She also plays a key role in HSRI’s data management team and is experienced in quantitative and qualitative methodology.
Senior Research Associate
Dow Wieman currently serves as senior research associate at HSRI, where he has worked on a variety of projects involving the evaluation of mental health care programs and systems at the federal, state and local levels. He also serves as research coordinator at the Cambridge Health Alliance Department of Psychiatry in Cambridge, Massachusetts.