County Behavioral Health Performance Measures

This report describes the draft set of performance indicators developed and selected by representatives of the National Association of County Behavioral Health Directors for use by county mental health/substance abuse authorities. Following an introduction and description of the process of indicator selection, the report presents the draft performance measures in five domains: access, satisfaction, consumer outcomes, intersystem outcomes, and utilization. Tables of candidate measures that were considered by the group and instruments proposed as measurement tools for the indicators selected are appended.