System Change Evaluation
Evaluation of system change is an assessment of the extent to which services and supports achieve individual, local, state and federal goals. Through our experience conducting evaluations of community-based services in the developmental disabilities, behavioral health, and child welfare area, HSRI has pioneered the development of practical scientific techniques to assess the efficacy of services and the fidelity of service implementation to service designs. HSRI has also conducted system level evaluations at the state and federal level to determine the extent to which policy and other goals are realized. Using logic models and other formative and summative techniques, HSRI has completed evaluations for states, foundations and federal agencies that have resulted in significant policy reform. HSRI considers evaluation science a participatory process, involving representatives of the public (diverse stakeholders) early in the scientific process to answer questions not only about “ends” such as what outcomes, but also what adverse effects are to be avoided, and how the risks and benefits of services should be evaluated. Our transparent approach to evaluation also means addressing the special circumstances of rural and frontier communities as well as the needs of diverse cultural and linguistic populations.