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Keys to Quality: Conducting a Performance Improvement Project for Behavioral Health in Managed Care Based on the Principals of QISMC




Dow Wieman, PhD., H. Stephen Leff, Ph.D., Amy DiRamio, Sarah Witham, Eric Goplerud, Ph.D., and Elise Young, M.S.W.


This toolkit is designed to provide technical assistance to persons conducting or reviewing behavioral health quality improvement projects in managed care. For this purpose the toolkit presents a set of criteria defining exemplary behavioral health QI practices and case illustrations of these criteria. These criteria represent QISMC standards with added recommendations based on standards of research methodology or derived from other sources such as the MHSIP Consumer-Oriented Report Card. The projects described in the toolkit are intended to illustrate the QISMC standards and do not necessarily fulfill current or future HCFA requirements, nor are they HCFA requirements.

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