A Strategic Analysis for Change: Planning Context

Date: 8/2011

Author(s): John Agosta, Drew Smith, Elizabeth Pell, Kerri Melda, Valerie Bradley

This document provides a gap analysis of North Carolina service system for people with intellectual and other developmental disabilities (I/DD). Performance is assessed against five benchmarks related to best practice, including ones on: (a) serving individuals with reasonable promptness, (b) serving individuals in the most integrated setting, (c) promoting economy and efficiency, (d) assuring service quality and oversight, and (e) promoting valued outcomes.

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