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About HSRI

In the fields of developmental disabilities, physical disabilities, mental health and child welfare HSRI works to:

  • Assist human service organizations and systems to develop support systems for children, adults, and families;
  • Enhance the participation of individuals and their families to shape policy and service practices;
  • Improve the capacity of systems, organizations, and individuals to cope with the changes in fiscal, administrative, and political realities;
  • Expand the use of research and evaluation to guide policy and practice.

The Human Services Research Institute (HSRI) was established in 1976 with the express purpose of assisting states and the federal government to enhance services and supports to people with mental illness and people with mental retardation, and to support the development of alternatives to congregate care facilities. The Institute, a non-profit organization, was active in the 1970s in the assessment of the impact of federal programs, such as Supplemental Security Income, housing subsidies, and vocational rehabilitation, and their application on the expansion of community services for people with disabilities. HSRI staff also participated in the implementation of the Community Support Program at the National Institute of Mental Health, and in the design of a housing research agenda for people with disabilities. At the close of the decade, Institute staff completed a book on the community movement in developmental disabilities titled: Deinstitutionalization of Developmentally Disabled Persons: A Conceptual Analysis & Guide (Bradley, 1978).

The 1980's

During the 1980s, HSRI expanded its interests to include quality assurance, needs assessment, multi-site evaluations, and family support. In the area of quality assurance, HSRI developed a wide-ranging report on quality assurance for the Department of Health and Human Services, Assessing and Enhancing the Quality of Services: A Guide for the Human Services Field. In the area of needs assessment, HSRI designed the 'Quadrant Method' for The National Institute on Mental Health (NIMH) to assist in the determination of the potential numbers of people with severe and persistent mental illness requiring services. HSRI also developed an analysis of state fund allocation formulas and models for NIMH, and developed computer simulation models for allocating mental health resources and planning mental health services.

HSRI staff conducted a multi-state study of the experiences of people receiving community support services as part of the Community Support Program Follow-Up Study. The Institute, in collaboration with Developmental Disabilities Councils around the country, took part in a major set of initiatives during the decade of the 1980s having to do with the development of programs and policies promoting family support.

The 1980s were a period of intense examination of deinstitutionalization activities around the country. The Institute participated in formative and summative evaluations of this movement in states such as Pennsylvania (the Pennhurst Longitudinal Study), New Hampshire, Michigan, Maine, Minnesota, and Massachusetts.

The 1990's

During the decade of the 1990s, HSRI staff worked with a number of states to evaluate and describe the best practices in family support. The Institute became a Technical Assistance Center for the evaluation of system change in mental health and a coordinating center for the SAMHSA Managed Care for Vulnerable Populations Project. HSRI continued to offer support for state and local mental health systems and developed considerable expertise in coordinating evaluation implemented in multiple sites. In recognition of the movement to managed care, Institute staff also turned their attention to the development of participant-driven managed care approaches to the provision of long term supports for people with disabilities, as well as to the use of performance indicators to monitor and improve system performance. Similarly, in the field of child welfare, HSRI staff assisted states interested in assessing managed care applications and performance measures.

In the late 1990s, the Institute also became active in the self-determination movement through a grant from the Robert Wood Johnson Foundation to evaluate pilot sites charged with implementing participant driven supports. To support self-advocates to become more empowered, the Institute designed a curriculum to enhance self-determination skills.

HSRI Today... and in the future

In the first decade of the 21st Century, the Institute's mission continues to focus on improving the lives of people with disabilities. Through the Core Indicators project, staff are exploring the application of national performance standards. As a resource for technical assistance in family support, the Institute is assisting in the dissemination of best practices. As a continuing technical assistance center for evaluation of systems change in mental health, the Institute is leading the way in the application of practical strategies to assess and improve services and supports to persons with mental illness.  As publisher of The Riot, the Institute has partnered with self-advocates around the country to support their voice and point of view.  As a national resource for technical assistance in quality assurance, the Institute is assisting states to improve the way they ensure the well-being of people with intellectual and other developmental disabilities.



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